DropIn Scooters started in 2012 and is based in Carlsbad, CA. Our number one goal is to make each and everyone of our customers a friend by providing the best possible customer service and great quality products at affordable prices.
Our scooters are Pro models made from top quality materials and components, Chromoly 4130 handlebars, CNC forks, Threadless headsets, 6061-T6 heat treated aircraft grade aluminum decks, 4 and 5-Bolt SCS Clamps, CNC brakes, Metal Core 100mm and 110mm Wheels, Precision ABEC- 9,11 bearings.
We are a family run business and we assemble each custom scooter and pack every set of wheels ourselves. We are proud of our products and hope our customers enjoy riding them as much as we do.
We take your privacy seriously. We will never share, sell, or rent our customer information with anyone other than what is necessary to fulfill orders such as shippers and payment processing services. We collect basic customer information such as names, addresses and phone numbers only to fulfill orders and provide exceptional customer service.
Shipping and Delivery
At this time DropIn Scooters will only ship within the USA. The risk of loss and title for all merchandise ordered on this web site pass to you the customer when the merchandise is delivered to the shipping carrier. We process and ship in the order which they are received in our ecommerce system. We ship 5 days per week, Monday – Friday and strive to process and ship your order within 1 business day from it being placed. At times we will ship orders same day.
Due to the nature of the performance products we sell on our website, we have a very limited return policy. We will accept returns only if the item is unused in its original packaging and within 14 days of purchase. Customers are responsible for shipping costs both ways. We inspect each product thoroughly for functionality and defects prior to shipping. We work very hard to make everyone of our customers a friend so if you have any issues with products you've ordered from our site please contact us and we will do our best to make it right.
WARNING!!! FREESTYLE SCOOTERING IS DANGEROUS. DROPIN SCOOTERS AND DROPINSCOOTERS.COM TAKE NO RESPONSIBILITY OF ANY INJURIES SUSTAINED WHILE RIDING ANY SCOOTER PARTS OR COMPLETE SCOOTERS PURCHASED FROM OUR WEBSITE. MAKE SURE TO CHECK ALL YOUR SCOOTER PARTS, HELMET, ELBOW PAD AND KNEE PADS BEFORE EACH RIDE. ENJOY SAFELY!!